Text to 9-1-1 is available in Deschutes County.

"Call if you can, text if you can't."


The Deschutes County 9-1-1 Service District became a consolidated public safety dispatching agency in 1988, taking all calls for police, fire, and medical service assistance in Deschutes County. The District dispatches for 15 police and fire/emergency medical services (EMS) agencies and works closely with the U.S. Forest Service, AirLink, Oregon State Police, and other State and Federal entities. Calls requiring a response are entered into a computer assisted dispatch (CAD) system and field units are dispatched to emergency and non-emergency incidents.

In Fiscal Year 2016, dispatchers answered about 290,000 incoming phone calls, of which 67,909 were on 9-1-1. That's an average of 794 calls a day which resulted in about 277,641 dispatched incidents; 252,333 for law enforcement; 25,308 for fire and EMS agencies, and about 8,000 for other agencies or notifications. 

The District covers over 3,000 square miles with a population of about 180,000 people, including portions of Jefferson County within the Crooked River Ranch and Sisters/Camp Sherman Rural Fire Protection Districts. The area also receives around 3.2 million visitors each year who may need assistance.

The mission of Deschutes County 9-1-1 is to provide prompt assistance in a caring, resourceful and professional manner to those we serve. The center is an enhanced 9-1-1 facility which also provides standards based lifesaving public emergency care.