General Case Management for Adults and Children

The DD program provides information about resources, connects clients and families with existing programs and facilitates the development of needed services. Service Coordinators advocate for clients and provide assistance as they and their families transition through the stages of development.

The DD program connects clients with appropriate services for which they are eligible.  Examples are:
PC-20 (assist access to the personal care program through the State)
Social Security
Oregon Health Plan
HUD housing
Annual face-to-face contact to develop annual plan and update information
Participate as an advocate in meetings when asked
Assist with connecting clients with available transportation in community
Assist with accessing mental health services if eligible per guidelines

For adults living in comprehensive programs, including foster care, 24-hr. residential, supported living and In-Home Comprehensive services, Service Coordinators work with clients, families and providers to assure that appropriate, quality services are developed and monitored.  Service Coordinators also advocate for client choice and involvement in all aspects of their lives.
 

For adults in the community, many of whom receive Brokerage services, the Service Coordinator works to connect the individual with all possible community and State resources.
 

For children living in residential or Foster Care placements, Service Coordinators monitor the quality and appropriateness of the services provided.  They work with the providers and parents when appropriate to advocate for services to meet the needs of the children in school and other settings.
 

For younger children, Service Coordinators  work with families to assure that they have access to all available community and state resources. They assist the family to advocate for the child’s needs in school and other areas.
 

For older children, the Service Coordinator will work with the individual, family and school to begin planning the individual’s future and ensuring a school situation that will support those plans. The Service Coordinator will assist the individual with the transition from school services into adult services.
 

Location:

Wall Street Services Building
1340 NW Wall Street
Bend, OR 97701

Email:

healthdept@deschutes.org

Phone:

(541) 322-7554

Fax:

(541) 330-4636