9-1-1 Service District

Deschutes County 9-1-1 Service District became a consolidated public safety dispatching agency in 1985, taking calls for police, fire, and medical service assistance for the 9-1-1 Service District in Deschutes County. 9-1-1 dispatches for 13 police and fire/emergency medical services agencies and works closely with the U.S. Forest Service, AirLink, Oregon State Police, and other State and Federal agencies. These calls are entered into a computerized dispatch system and units are directed to the incident.

In 2010, dispatchers answered 273,295 calls for service. Some 60,361 of those calls were taken on the 9-1-1 emergency lines. That's about 165 9-1-1 calls everyday, or one 9-1-1 call every four minutes. A recent study estimates that calls for service will increase to 325,000 calls per year by 2015. A call for service can range from road information and animal complaints to major crimes, fires, or disasters such as train derailments, hazardous materials spills, earthquakes, and floods.

The 9-1-1 Service District covers an area in excess of 3,000 square miles and portions of six surrounding counties. The current population is over 161,733, which include portions of Jefferson County within the Crooked River Ranch and Sisters/Camp Sherman Rural Fire Protection Districts. The area also receives around 3.2 million visiting tourists each year.

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9-1-1 Service District

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